Q. What is Aspera?
Aspera acts as an underwriting manager and offers solutions for coastal manufactured housing and difficult-to-insure Commercial risks.
Q. What is your appetite?
- Allied Health
- Coastal Manufactured Housing
- Excess Casualty
- General Casualty
- Health Care
- Life Sciences
- Management Liability
- Products Liability
- Professional Liability
- Public Entity
- Recreation & Leisure
Q. Do you offer free samples?
Aspera will quote your commercial business without an appointment. After we get you a quote, you can start the appointment process and bind by the end of the day!
Q. How do I get appointed with Aspera?
1. Visit www.asperains.com/become-appointed
2. Complete and send us your producer questionnaire. We will then send you a producer agreement within 24 hours of receiving your completed questionnaire.
3. Review and send us the signed producer agreement, along with your insurance licenses and agency’s E&O.
Q. Where do you offer coverage?
- California (Lic. 0K86725)
- North Carolina
- South Carolina
Q. How do I submit business to Aspera?
For your commercial clients, we accept any accord app and respond in less than 24 hours 86% of the time.
For coastal manufactured home insurance, we use an online quoting portal and make a commitment to send a quote within 3 hours of receiving a submission!
Q. Who will I work with to quote and bind policies?
Within a day after your appointment is complete, we’ll introduce you to your agency-assigned underwriter, who will provide you quotes and answer your questions.
Q. How do my clients pay their premiums?
Aspera is agency bill. Your agency’s accounting contact will have access to Direct Pay, our online payment portal, where you’ll be able to access your statements and make payments through the portal.
Q. How responsive is your underwriting team when I need help?
In a word – very! For underwriting questions, you’ll work directly with your agency’s assigned underwriter. We respond to commercial inquiries within 24 hours and our underwriters working on your coastal manufactured home policies typically respond within 3 hours! Remember we are in Virginia, and we operate within the Eastern time zone.
Q. How do my clients submit a claim?
For Kinsale policyholders, www.asperains.com/claims lists the ways to contact Kinsale Insurance.